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Dental Receptionist

We are recruiting for a receptionist who has previous experience in dental s to support our private dental practice in Parsons Green, London. The successful candidate will enjoy an exciting and dynamic environment and will become part of an expanding and growing team.

About Us

Fulham Road Dental provide the highest levels of dental care to all patients in a unique practice setting using the latest technology to deliver an exceptional patient experience. We are about delivering outstanding patient service that is personal, friendly, and approachable.

We are passionate about creating a relaxing and calm environment where we can offer the highest quality of care where patients feel when they come to the dentist.

We believe in making people live longer, healthier & happier lives through maintaining an optimum level of oral health and well-being.

Direct Dental Wandsworth front of building
Montage of various photos of Direct Dental staff

Summary of Job Role

As a part of the receptionist team, you will be responsible for providing high quality front of house services for patients to contribute to an overall exceptional patient experience.

Reception team members are key to the first impressions of our patients and therefore must be able to carry out the following tasks to the highest standards:

  • Achieve positive outcomes from patient queries in a timely and efficient manner

  • Ensure that both the Manager and dentist are kept fully aware of any relevant feedback from patients.

  • Attend appropriate training courses, when required

  • Use the correct procedures regarding the acceptance of credit cards and cash in accordance with the practice credit policy

  • Managing all the invoices and deliveries

  • Gathering of data regarding patients and treatment outcomes

  • Regular meetings with lead dental nurse, practice manager and management teams

  • The role will entail supporting the team with the general administrative tasks required for the efficient running of the practice.

Essential Requirement

  • Completed high school certificate or equivalent

  • Excellent communication skills in English (Written and Verbal)

  • Experience in Patient Facing / High-End Customer Facing Roles

  • Experience in a dental practice (desired)

  • Able to make day to day decisions In line with the practice ethos

  • Attention to detail when multitasking

  • Positive attitude and good communication skills

  • Competent level of IT proficiency

  • Well versed with MS Excel

Key Job Benefits

  • A competitive salary with the opportunity to grow quickly with an ever-expanding business.

  • A great opportunity to work alongside our friendly professional world-class team

  • Annual BLS & AED training to all staff

  • On-going support and the opportunity for personal and professional development

  • Substantially reduced dental treatments costs for yourself and family

Benefits of joining our team

  • Excellent team support working with a highly skilled team

  • In house/training support and opportunities for future growth.

  • All Core/essential CPD paid for.

  • Excellent career opportunities to move into other roles or other parts of our rapidly growing organisation.

If you feel that you have the skills, abilities, and enthusiasm to succeed in this role then we would love to hear from you.

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