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Treatment Co-Ordinator

We are recruiting for a Treatment Co-Ordinator who has previous experience in dental to support our private dental practice in Parsons Green, London. The successful candidate will enjoy an exciting and dynamic environment and will become part of an expanding and growing team.

About Us

Fulham Road Dental provide the highest levels of dental care to all patients in a unique practice setting using the latest technology to deliver an exceptional patient experience. We are about delivering outstanding patient service that is personal, friendly, and approachable.

We are passionate about creating a relaxing and calm environment where we can offer the highest quality of care where patients feel when they come to the dentist.

We believe in making people live longer, healthier & happier lives through maintaining an optimum level of oral health and well-being.

Direct Dental Wandsworth front of building
Montage of various photos of Direct Dental staff

Summary of Job Role

As a part of the Front of House team, you will be responsible for providing high quality front of house services for patients to contribute to an overall exceptional patient experience.

The Front of House team members are key to the first impressions of our patients and therefore must be able to carry out the following tasks to the highest standards:

  • Be the first point of contact for new patient enquires

  • Follow up on new patient enquires

  • Contact patients to discuss treatments we offer

  • Speaking /Seeing patients face to face discussing treatments and finance options available

  • Supporting the patient throughout their treatment journey

  • Booking all relevant appointments for the patient

  • Effective communication with team and all key business relationships

  • Be able to cover receptionist duties when required

  • Involved in business development growth strategies

Essential Requirement

  • Excellent negotiation and closing skills

  • 2 years’ experience as a treatment co-ordinator or in a high-end sale.

  • Incentivised by hitting key targets

  • Proven sales track record in developing new business/ treatment conversions.

  • Organised with impeccable attention to detail

  • Motivated to be successful

  • Completed high school certificate or equivalent

  • Positive attitude and good communication skills

  • Competent level of IT proficiency

  • Experience with SOE/ Dentally/ any other CRM software

  • Clear DBS check

Key Job Benefits

  • A competitive salary with the opportunity to grow quickly with an ever-expanding business.

  • A great opportunity to work alongside our friendly professional world-class team

  • Annual BLS & AED training to all staff

  • On-going support and the opportunity for personal and professional development

  • Substantially reduced dental treatments costs for yourself and family

Benefits of joining our team

  • Excellent team support working with a highly skilled team

  • In house/training support and opportunities for future growth.

  • All Core/essential CPD paid for.

  • Excellent career opportunities to move into other roles or other parts of our rapidly growing organisation.

If you feel that you have the skills, abilities, and enthusiasm to succeed in this role then we would love to hear from you.

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